BlueCross BlueShield of South Carolina Extending Customer Service Hours Ahead of ACA Deadline

Dec. 10, 2018

BlueCross BlueShield of South Carolina customer service representatives are working longer hours fielding calls during the final week of the Affordable Care Act (ACA) open enrollment period to ensure one-on-one attention to those signing up for health insurance before the 11:59 p.m. Dec. 15 deadline. BlueCross representatives are available by phone starting at 8:30 a.m. Thursday and Friday. The phone lines open at 9 a.m. Saturday and stay open until 9 p.m. on Thursday and 10 p.m. on Friday and Saturday.

The SC BLUE Retail Centers are open weekdays from 9 a.m. – 7 p.m. and 10 a.m. – 4 p.m. on Saturdays. The SC BLUE Mobile Retail Center is taking appointments and walk-ins 9 a.m. – 6 p.m. every day and returning calls until 10 p.m. Thursday – Saturday.

There are several ways consumers can get BlueCross insurance for 2019:  
- Visit www.SouthCarolinaBlues.com.
- Call toll free: 877-313-2583.
- Walk into one of three SC BLUE retail stores to speak face-to-face with an agent, or check out www.SCBlueRetailCenters.com to schedule an appointment. Appointments are not required, but are recommended.

Columbia Retail Center
Columbiana Station
1260 Bower Parkway, Suite A4
Columbia, SC 29212
803-264-9000

Mount Pleasant Retail Center
Towne Centre
1795 N. Highway 17, Unit 7
Mount Pleasant, SC 29464
843-216-7760

Greenville Retail Center
Magnolia Park Mall
1025 Woodruff Road, Suite A105
Greenville, SC 29607
864-286-2285

- Visit with an agent in the SC BLUE Mobile Retail Center at the following locations or by calling 855-382-2583.
Greenville: Until Dec. 15, 9 a.m. – 6 p.m., 1025 Woodruff Road
North Charleston: Until Dec. 15, 9 a.m. – 6 p.m., 8091 Rivers Ave.

- Find the nearest enrollment event by going to www.EnrollSCNow.com.

BlueCross is offering plans in all 46 South Carolina counties, and the coverage becomes effective Jan. 1, 2019. Almost 90 percent of BlueCross exchange members receive a subsidy and, depending on a person’s income, could qualify for a plan costing as low as zero dollars.

About BlueCross BlueShield of South Carolina

Headquartered in Columbia, S.C., and operating in South Carolina for more than 70 years, BlueCross BlueShield of South Carolina is an independent licensee of the Blue Cross and Blue Shield Association. The only South Carolina-owned and operated health insurance carrier, BlueCross BlueShield of South Carolina comprises more than 20 companies involved in health insurance services, U.S. DoD health programs and Medicare contracts, other insurance and employee benefits services, and a philanthropic foundation that funds programs to improve health care and access to health care for South Carolinians.

Complementary Content
${loading}