Blue CareOnDemand
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Video chat with a doctor anytime, anywhere
Need to see a doctor, but don’t have time for an office visit? With Blue CareOnDemandSM, you can consult with a doctor through video chats. All you need is your computer or mobile device to see a doctor any time, day or night.
During your video visit, the doctor will ask questions, answer questions, diagnose your symptoms and, if appropriate, call in a prescription to your local pharmacy.
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Get started now!
There are two easy ways to use Blue CareOnDemand. Don’t wait until you’re sick. Create your user account now so it’s ready when you need it.
- From your computer, go to www.BlueCareOnDemandSC.com.
- From your mobile phone or tablet, download the Blue CareOnDemand app for your Apple or Android device.
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Blue CareOnDemand may be appropriate for:
- Cold and flu symptoms
- Bronchitis and other respiratory infections
- Sinus infections
- Pinkeye
- Ear infections
- Allergies
- Migraines
- Rashes and other skin irritations
- Urinary tract infections
- And more!
When should you use video visits?
- You need to see a doctor, but can’t fit it into your schedule.
- Your doctor’s office is closed.
- You feel too sick to drive.
- You have children at home and don’t want to bring them with you.
- You’re on business travel and stuck in a hotel room.
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Check your eligibility
Blue CareOnDemand is not included in all BlueCross BlueShield of South Carolina health plans. You can check your eligibility through My Health Toolkit®. When you log in, select the Resources tab. If the service is included with your plan, you’ll see Blue CareOnDemand listed under Tools.
Blue CareOnDemand is not a replacement for your regular doctor. You should continue getting regular checkups and preventive care. For true emergencies and life-threatening issues, go to the emergency room or call 911.